Healthcare Outsourcing List by DumaTek


 The outsourcing industry in the Philippines called, “Business Process Outsourcing” or “BPO”, is a growing phenomenon with identified and organized segments in services supporting different US industries and other countries.  Healthcare Information Management happens to be an aggressively fast growing segment in the BPO industry called Healthcare Information Management Business Process Outsourcing or, HIMBPO.  The United States is a big customer of the Philippines when it comes to HIMBPO where, for many years, larger enterprise organizations took advantage of well planned outfits from the Philippines side to operate in sync as back-end operations generating great savings for these US giants in the healthcare arena. This healthcare outsourcing phenomenon is growing with only limited marketing efforts.  Metaphorically, these healthcare giants are mining GOLD out of the Philippines through HIMBPO companies.  Today, it is not uncommon to find small to medium size healthcare operations with savvy business minds finding GOLD this way as well.  Sometimes the savings even rescue their complacent businesses.

Much of the business revenues and opportunities are awarded to the Filipinos because of the brilliant minds of their leaders, the size of the medical talent, their diction of the English language, and their very courteous customer service skills.

But with HIPAA/HITECH in place now, with evidence of entities getting penalized for non-compliance, data security and compliance has become a concern when US patients’ healthcare  information is managed, stored, or accessed in the Philippines.  With the business associates and sub-contractors now directly involved under these new amendments of these laws (final Sept 23, 2013); HIMBPO will now fall in the line of data security and compliance challenges by their US customers and insurers, and it being a TAX WRITE OFF helps a lot as well.

In relation, Dumatek only aims to protect the US healthcare information and help secure ties when entities fancy or find the need for these kinds of business operations and relationships. And instead of companies going to the Philippines to seek “safe for hire” outfits, we are exposing companies that do their due diligence when it comes to data security and compliance through the HOLD®, and help US healthcare providers and payers who seek outsourcing minimize risk. 


Through this organized introduction and exposure of the HOLD®, healthcare companies in the United States who are interested in outsourcing will be able to simply request reports to identify processes they can outsource, and they will also get an idea of how much they will be saving versus their current expenses for the identified processes, and discuss possible solutions to mitigate, if not eliminate “risk” as well. The report is offered as a free report for a US healthcare company interested, but requires the company to be assessed under this program. 

HIPAA Compliant Healthcare Outsourcing Lists by DumaTek:

NorthStar Solutions


12th Fl. Raffles Corp. Ctr. 
F. Ortigas AvenuePasig City   
Philippines 1605

Contact Details

Mr. Mark Caringal

US+1 866-367-0661 
UK+44 20-3318-0468
NorthStar Solutions is leading provider of multi-channel contact center services. We operate a state-of-the-art service delivery center in Manila to support clients from the US, Canada, Singapore, the UK, and Australia.
Elink-HD Services
Unit 901 9/F Don Alfonso Sycip Condominium
United Nations AVE. cor. M.H. Del Pilar & Guererro Sts.
Ermita, Manila

Contact Details

Mr. Philip Chung
+63 2 521-47-20
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Philippine-based company that has been providing high quality transcription services to physicians and healthcare institutions globally.
Seahaven Resources Group

Contact Details

David Marshall HCS-D,CPC
PO Box 282
Lockhart, TX 78644
Tel. 800-737-3116
Fax. 800-737-0344
Customer Service
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At Seahaven, we are focused on providing superior coding at a fraction of the cost typically incurred by home health agencies. Our team of experienced coders have the training and expertise required to ensure our clients receive the maximum claims allowable; while maintaining the highest level of regulatory compliance.
Established by a team of professionals with over fifteen years of practical experience in outsourcing, Intelassist's difference is its clear focus on the delivery of long term measurable business improvement. It has worked at becoming one of the highest quality providers of outsourcing solutions in the Philippines, developing long lasting business relationships through its successful client service model.

Contact Us


2230 Gellert Blvd. Suite 3302

South San Francisco, CA 94080


USA  Manila, Philippines

14th Floor Cyber One Building Eastwood Cyber Park Quezon City, 
Philippines 1110

Skype  lawrence.gerard

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